Hello there,
If your family is anything like mine, you’ve had some great days, hard ones and the average kind that end up being remarkably special.
Unfortunately our memories aren’t as sharp as we hope they’d be. And trying to pass on stories of our loved ones often can turn out to be similar to a game of telephone.
Having lost and now missing some special people in my life, I wish I would’ve been more intentional to ask them better questions. And even better to record the answers.
At Timewell, we believe saving memories should be as easy as making them.
We help you capture and share cherished moments.
P.S. You’re the best gift to your loved ones. Give yourself.
Two easy ways!
You could purchase a book on your own, add photos, then gift the printed book and record your loved one when they receive it.
Or, when you're buying a book, you can send it as a gift over email or print out a custom voucher with instructions to sign up.
We know how special it can be to have your kids' little voices or your grandparents laugh. It's our top priority to make sure once you record, you'll be able to listen for years to come! In short, there's no limit.
All you need to do is use the camera on your smartphone to scan the QR code to load the photo page. Alternatively, if you don't have a smartphone, you can type in the unique link to any browser.
Since every book is custom made, it takes about a week to print and about 5 days to ship (within the United States.)
So from submitting your order, you should expect to receive it within two weeks.
If you decide this isn't what you have in mind, and you haven't placed your order yet, just send us a message at support@timewell.io and we'll refund you, no questions asked.
Also, if you've already placed your order and something is wrong with your print, please get in touch and we'll do our best to make it right.
You're in good company! This software was designed with non-tech-savvy people in mind! Few options, drag and drop, we've made things clear. However, if you get stuck on anything, please get in touch!
Yes! You can invite as many people as you'd like to help you build the book. Know someone who has all the photos you want and knows all the dates and details? Send them an invite so they can upload them.
Currently you can only upload 30 photos. In the future, we'll release additional options and a variety of page layout designs.
This is the best part! As you're building the book, you can add as many recordings as you want. And even after you've received your printed book, you can log in and continue to add recordings--all with one button.
While we're confident you'll love it, we know the concept is new, so if you have issues, please get in touch at support@timewell.io. We'll do our best to find a way to make it right.
If anything comes up along the way, please don't hesitate to reach out! We've designed TimeWell so your family can grow closer together, so if there's any way we can help do that better, let us know!
Shoot us a message at support@timewell.io